Outer, middle and inner layers: 100% cotton
Elastic ear loops.
All models are wearing a size S/M mask.
Your mask should cover your nose and mouth and should fit securely around your face (that is snugly under your chin, over the bridge of your nose and against the sides of your face).
S/M size: recommended for children over 12, or adults with small faces.
M/L size: recommended for most adults.
Please note: This item cannot be returned (unless faulty or where required under Australian Consumer Law), so please choose carefully.
Wash before first use. You will need more than one reusable mask
This is NOT a medical mask. This mask should not be used in any medical/surgical setting. This mask should not be used by individuals who are or are caring for high-risk individuals. By wearing this mask, it will not protect you or others against bacteria or viruses including SARS-COV-2 (COVID-19). However, If you are unknowingly infected, by wearing a mask it may reduce the chance that you pass the bacteria/viruses/COVID-19 on to others.
A mask is not a substitute for good hand hygiene and physical distancing.
Be aware that:
cloth masks should be washed after each use or at least daily
prolonged use, reuse without washing can lead to self-contamination and infection (of the wearer)
cloth masks are less effective when damp.
Discard mask and use a new mask if;
your cloth mask does not fit snugly on your face (e.g. you can feel your breath coming out of the sides of the mask)
your mask keeps falling off or sliding down
there are holes in your mask
you need to keep adjusting your mask
the material has started to wear thin or fray.
Using a mask may provide a false sense of security. The use of a mask and only a mask will not prevent infection.
We will dispatch your order within two business days.
Australian Orders (we choose either FedEx or Australia Post)
Order value over $99
Express Delivery (1-3+ business days) - FREE
Order value over $49
Express Delivery (1-3+ business days) - $5
Standard Delivery (3-7+ business days)- FREE
Order value under $49
Express Delivery (1-3+ business days) - $10
Standard Delivery (3-7+ business days)- $5
International Orders (we choose either FedEx, DHL Express or Australia Post)
Order value under $150
Standard Delivery (6-27+ business days) - $15
Express Delivery (3-10+ business days) - $25
Order value over $150
Standard Delivery (6-27+ business days) - FREE
Express Delivery (3-10+ business days) - $10
Order value over $199
Express Delivery (3-10+ business days) - FREE
International orders may be subject to additional taxes/fees on imports in their destination country. Thrive Wear Pty Ltd is not responsible for any fee's/taxes payable, and you may be required to pay them before customs release those goods to you. Thrive Wear Pty Ltd cannot alter the value or falsely declare any goods we send to you in order not to pay fee's/taxes.
We ship domestically (Australia) and to most countries around the world. If your country is displayed as an option at checkout to deliver to, we ship to you.
Couriers We Use
We will ship your order through one of the following couriers via their fastest delivery option available based on who you choose at checkout; Amazon, FedEx, DHL or Australia Post.
All orders are marked as "authority to leave".
Please note that due to COVID-19 ALL shipping couriers have suspended their express delivery guarantees however your order will still be delivered to you via the fastest way possible but it may take an extra 1-6+ days domestically and an additional 7-14+ days internationally.
Shipping Help & Questions
Should you have any questions about delivery, shipping options, couriers etc., please send us an email at GuestServices@thrivewear.com.au, and we will be more than happy to answer them.
WE GOT YOU. 30 DAY RETURNS/EXCHANGES.
Return or exchange your order within 30 days of delivery. There are some rules to returns or exchanges which are;
- the items must be undamaged & unworn
- original tags are still attached
- items returned with their original packaging
Refunds will not be offered for items that have been worn, damaged, or have missing tags.
Returns/Exchanges Shipping Cost
BACK TO US - FREE
BACK TO YOU - FREE
BACK TO US - paid by you
BACK TO YOU - FREE
Please note you’ll only get a refund for each item you return, you’ll only receive a refund for shipping if you are returning the entire order as we charge a flat rate for shipping.
Face Masks are non-returnable/exchangeable/refundable unless required by Australian Consumer Law.