Use Guide

A mask is not a substitute for other precautions

Using a mask may provide a false sense of security. The use of a mask and only a mask will not prevent infection. 

Remember, the best ways to protect yourself and others against COVID-19 remain: 

  • practicing physical distancing from others of at least 1.5m
  • proper hang hygiene, washing your hands or using hand santiser
  • coughing or sneezing into your elbow or tissue
  • staying home when sick
  • avoiding large crowds & gatherings

For more information on masks, how to wear, put on and remove a mask visit 

Tips on face masks

  • Wash or sanitise your hands before putting on or taking off your mask.
  • Ensure the mask covers your nose and mouth and fits snugly under your chin, over the bridge of your nose and against the sides of your face.
  • Refrain from touching the front of your mask while wearing or removing it.
  • Do not allow the mask to hang around your neck or under your nose.
  • Do not reuse single-use masks.
  • Wash and dry reusable masks after use and store in a clean, dry place.

Who should not wear a mask

Masks should not be worn by:

  • toddlers under 2 years of age and babies, as they are a choking and suffocation risk
  • anyone who has trouble breathing wearing a mask
  • anyone who is unable to remove the mask themselves without assistance
  • people who are deaf or hard of hearing (and their contacts), as for some people with hearing disabilities the mouth is essential for communication.

All information has been taken from NSW Goverment / NSW Health. For more information visit or